How do I place an order? +
Browse our products, add items to your cart, create an account (or log in), and complete checkout. Payment is processed securely via Stripe.
Do you offer free delivery? +
Yes! Free delivery on all UK orders over £50 (ex VAT). Orders under £50 are charged at £4.99.
How quickly will my order arrive? +
Orders placed before 2pm Monday–Friday are dispatched same day. Standard delivery takes 2–3 business days.
Can I order in bulk? +
Yes, we specialise in bulk food packaging for UK businesses. Contact us for volume discounts on large orders.
Are your products food-safe? +
Yes, all our products meet UK food safety standards and are approved for contact with food.
Can I return an item? +
Yes, we offer a 28-day returns policy on unopened items. See our
Returns Policy for details.
Do you do branded / custom packaging? +
Yes! Contact us to discuss custom printed and branded packaging for your business.
How do I track my order? +
You'll receive a dispatch confirmation email. Log into your account to view your order status.
What payment methods do you accept? +
We accept all major credit and debit cards via Stripe (Visa, Mastercard, Amex). Cash on Delivery is available for eligible orders.
Do you serve businesses? +
Yes — we primarily serve UK food businesses including restaurants, cafés, caterers, and retailers.